This building block is strong when: National and subnational monitoring frameworks exist and are being used by all parties to measure and report on the quality of services delivered (service level), and such data is used proactively to improve the quality of services on a routine basis.

Members are strengthening this building block by:

• Strengthening the monitoring capacities of service authorities
• Strengthening and operationalising sector monitoring frameworks
• Introducing and institutionalising new technologies to improve monitoring efficiency

Read more examples of Members’ work to strengthen this building block (pg. 20). (Español) (Français)