This building block is strong when: A clear regulatory framework exists; regulatory functions are clearly defined with clear separation in roles between regulators and service providers; regulatory capacity exists and is exercised; and equity and accountability mechanisms are in place.

Members are strengthening this building block by:

• Strengthening accountability between service providers and users
• Strengthening the capacities and processes of service authorities to deliver their devolved regulatory mandates
• Strengthening mutual accountability between state and non-state actors at different levels.

Read more examples of Members’ work to strengthen this building block (pg. 24). (Español) (Français)